Service Manager - Canterbury

Mō tēnei tūranga mahi | About this role

• Lead change & show us how you achieve outcomes through others now!
• Manage a team that matters to individuals, whānau & our communities
• Permanent fulltime role, Canterbury

He aha te kai ō te rangatira? He Kōrero, he kōrero, he kōrero.  

What is the food of the leader? It is knowledge. It is communication.

Hōkai Rangi is Ara Poutama Aotearoa's (Department of Corrections) Strategy that expresses our commitment to delivering great outcomes with and for Māori in our care and their whānau, so that we may begin addressing the over-representation of Māori in the corrections system.

A key focus of Hōkai Rangi is the humanising and healing of those in our management.  Ara Poutama Aotearoa leaders focus on having relationships with those in our care and their whānau, that are based on manaaki and contribute positively to their wellbeing – and guiding their teams to do the same.

Ngā kawenga | About the role

As a Service Manager your role is pivotal to delivering upon this promise.  These roles offer you the opportunity to showcase your ability to achieve outcomes through others, to live the values of Ara Poutama Aotearoa, to prove your capability as a true leader and to show determination to strive for high performance in line with our organisational strategies.  In other words, be a driver of success for Hōkai Rangi, which has a foundation of success in a values-led organisation.

With rehabilitation of people in our management being our primary focus, a “One Team” approach is paramount to ensure those people in the management of Ara Poutama Aotearoa remain at the centre of our efforts and victims at the centre of our concern. By providing professional leadership in all aspects of practice, legislation and offender management, you will maintain quality standards and ensure statutory obligations in line with Department policy.

He kōrero mōu | About you 

We're looking for an inspirational leader, the kind of individual who leads and people naturally want to follow. 

To be successful, you will have the following skills and attributes:

• Be a strong and visible leader who engages and motivates staff
• Provide effective leadership that promotes team involvement in achieving service goals and objectives
• Foster best practice in case management
• Build strong internal and external relationships and make good decisions
• Excellent communication and relationship skills with an ability to influence outcomes
• Develop and maintain effective working relationships with iwi and other cultural groups as well as community and restorative justice groups and other government departments
• Be prepared to lead cultural awareness and take your own cultural journey
• Good understanding of, and appreciation for meeting, Te Tiriti o Waitangi obligations and statutory requirements
• Focus on innovation, continuous improvement, and best practice implementation, championing regional and national initiatives
• Committed to staff development and performance improvement in a change environment
• The ability to work in a te ao Maori space while going on your own cultural journey and walking alongside those in our care

If you are an experienced people manager or have the communication skills, initiative and leadership qualities to move into a management role then apply now. We will give you the training and support you need to lead your team. 

This is a challenging and rewarding choice; managing a team to make change that matters to individuals, their whānau and our communities.

Utu ā-tau | Salary

The salary starting point is $105,908 per annum and the full range is $105,908 - $122,873 per annum across 6 salary steps. Appointment and remuneration will reflect skills and experience relevant to the role.

Ko wai mātou | About us

Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga (wellness and wellbeing) and safety of the people, whānau, and that of the communities we serve across the motu (country). 

As a values-led organisation, we use our values of whānau (relationships), wairua (spirituality), kaitiaki (guardianship), rangatira (leadership), and manaaki (respect) to shape how we work and deliver the outcomes in our strategy - Hōkai Rangi (https://careers.corrections.govt.nz/strategy).

Tono ināianei | Apply Now

To apply, please submit a tailored CV and a cover letter by 11.00pm on Thursday 16^th May 2024 describing your motivation for joining the department highlighting relevant skills and experience. Alignment to our kaupapa is critical to our success - we ask that you provide examples which reflect and demonstrate our organisation values. 

It is an exciting time to join us and we continue to seek out talented individuals who are committed to an inclusive, vibrant workplace. We recognise and celebrate the uniqueness of individuals, and that of the collective talent in our whānau.  All applications must be submitted through our careers site to ensure transparency. Applications received via email will not be considered. 

If you want to find out more about a career with us, visit careers.corrections.govt.nz or email our team at careers@corrections.govt.nz