Recovery Partner Physical Injury - Hamilton

Mō tēnei tūranga mahi | About this role

• Play to your strengths - build rapport and enable others to live their best lives
• Provide meaningful support when New Zealander's need us most
• Indicative salary ~ $77,502 + $6,975 (9%) superannuation

As a Recovery Partner, at ACC, you will be responsible for partnering with clients who require a one-to-one relationship due to their intensive or extensive needs for as long as they need it

Mō tenei tūrana mahi | About this role

As a Recovery Partner you will be assessing clients with complex physical, mental health and/or individual needs to provide holistic support during the most critical parts of their recovery.

The structure in which you will work is called 'Whole of person' which means that some of your clients may have mental injury due to sexual violence and complex mental and physical injuries.

The right mix of planning and adaptability supports the best outcomes for your clients while building confidence and trust. What happens each day varies based on what each client needs to help them recover or adjust to a 'new normal' in their life.

ACC is committed to Te'Tiriti'o Waitangi by providing space for'mātauranga Māori based approaches to support our clients.

He aha taku e tunanako ai | What can I expect?

• Career development
  • Regular career and development conversations with your leader
  • On-the-job skill development and coaching
• Flexible working options (after working with us for 6 months)
  • Work from home up to 3 days per week (we'll provide you with the tech!)
• Opportunities to pursue your passions within the organisation - this is a great opportunity into ACC and the wealth of opportunities it can hold.

The indicative starting salary for this role will be $77,502. This is exclusive of ACC's 9% superannuation contribution which would bring the total starting package to $84,477

For further information about the role, click HERE

Ko wai koe | About you

You may have worked as a case manager or have a health background and looking for your next opportunity. Your ability to partner with recovering clients and their whanau, support people and providers in a holistic way, be that by phone, email or face to face, will enable your clients to make meaningful progress towards their goals and outcomes.

Nga Pūkenga Motuhake | Important Skills

• A strong team player, work well in a busy environment, have strong organisational skills, professional judgement and be computer literate.
• Proven ability to understand complex customer needs within a multifaceted environment.
• Personal resilience and ability to deal with challenging information and situations.
• Ability to liaise with a wide range of stakeholders, including family/whānau, providers, suppliers and community agencies to ensure a solution focused and coordinated approach and consistency in service.
• Ability to build rapport and trust and successfully motivate, negotiate, and influence outcomes.
• Previous experience in case management is advantageous.
• A current full Drivers Licence

Ko wai mātou | Our Organisation

Tōnui Ake Nei | Thriving Aotearoa is our vision for a future where we work together so that all people and their communities can live the lives they value.

We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours
• Development opportunities in te reo Māori me ngā tikanga

Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.

Applications will run through to Sunday 12 May 2024.

Start date: Monday 8 July 2024

Applications will only be accepted when submitted through our Career Website.

If you encounter accessibility issues when submitting your application, or if you have any questions about the role, please email hrhelp@acc.co.nz